Effective 13 November 2026 · Applies to every seller and every freelancer on Sukon · Published by INDO CHATS PRIVATE LIMITED
Sellers and freelancers can download an itemised monthly payout statement showing every deduction line by line.
Selling products
| Registration, shop and listings | Free. Bulk upload of up to 20,000 products is also free. |
|---|---|
| Commission | 3% of the item price, in every category. It is worked out on the item price excluding GST and excluding shipping. |
| GST on our commission | 18% of the commission. Sukon gives you a tax invoice, so a GST-registered seller can usually claim it as input tax credit. |
| GST TCS (sellers in India) | 0.5% of the taxable value, under section 52 of the CGST Act (rate in force from 10 July 2024). It is deposited against your GSTIN and you can claim it. |
| Income-tax TDS (sellers in India) | 0.1% under section 194-O, credited to your PAN. |
| Payment processing | No processing fee is charged to sellers today. If that ever changes, it will be shown as its own line and given the same notice as a commission change. |
| Shipping | You set the delivery charge the buyer pays, or ship with a Sukon courier partner at the rate shown before you book. |
| Returns | Return shipping for an approved return follows the product’s return rule shown on its page; any cost to you is shown on the order before it is deducted. |
| Payout | To your verified bank account, 30 days after delivery (the return window). No minimum payout amount. |
Worked example — a ₹1,000 product
| Item price (excluding GST) | ₹1,000.00 |
|---|---|
| Sukon commission (3%) | − ₹30.00 |
| GST on commission (18% of ₹30) | − ₹5.40 |
| GST TCS (0.5% of ₹1,000) | − ₹5.00 (claimable against your GSTIN) |
| Income-tax TDS (0.1% of ₹1,000) | − ₹1.00 (credited to your PAN) |
| You receive | ₹958.60 |
If you charge GST on the product (for example 5%, ₹50), the buyer pays it on top and it is passed to you in full for you to pay to the government; Sukon takes no commission on GST. Sellers outside India pay the same 3% commission; Indian TCS and TDS do not apply. Try your own numbers on the seller fee calculator.
Freelance work (Sukon Freelance)
| Joining and listing services | Free. |
|---|---|
| Sukon fee | 1.5% of the agreed order price, in every category, deducted from the freelancer’s earning only when an order is completed. |
| Client pays | The package price shown — no extra Sukon charge is added for the client. |
| Other deductions | None by Sukon today: no payment-processing fee, no withdrawal fee. |
| Payout | Usually within 7 working days after the client approves the work, to the bank account or UPI ID you verified with us. No minimum amount. |
Worked example — a ₹1,000 freelance order
| Client pays | ₹1,000.00 |
|---|---|
| Sukon fee (1.5%) | − ₹15.00 |
| Freelancer receives | ₹985.00 |
The freelancer sees her exact earning before she accepts an order, and the client sees the full price before paying.
Refunds, cancellations and reversals
- If an order is cancelled or fully refunded, Sukon’s commission and the GST on it are reversed — you pay nothing on a sale that did not happen.
- For a partial refund, the commission is reduced in proportion to the amount refunded.
- A freelance order closed for safety reasons is refunded to the client in full and carries no fee and no rating penalty for the freelancer.
- Every deduction and reversal appears as its own line on your statement, linked to its order.
Changes to these fees
We give at least 60 days’ notice by email and on this page before any fee increase or new fee takes effect, and the old rate applies to every order placed before the change. A fee reduction may apply straight away. The current rates replaced earlier rates (6% on products, 10% on freelance orders) on 13 November 2026.
What we never do
- Charge you to list, to open a shop or to keep products online.
- Require paid promotion to sell. Sukon does not sell paid placement today; if it ever does, it will be optional and every sponsored listing will be labelled “Sponsored”.
- Take a commission on donations. Zakat and Sadaqah are never Sukon revenue and are kept apart from marketplace money — see our Trust Centre.
Tax rates are shown for information and follow Indian law as we understand it on the date above; they are not tax advice — please check your own position with your chartered accountant. Full terms: Marketplace policies · Freelance Terms · Booking and refund policy.