Who is responsible
INDO CHATS PRIVATE LIMITED (CIN U62012WR2026PTC295588), Howrah, West Bengal, India, operates Sukon and decides how your personal data is used. Our Data Protection Officer is reached at dpo@sukon.in.
Your rights
| Where you live | Main law | Your rights include |
|---|---|---|
| India | Digital Personal Data Protection Act, 2023 | Information about processing, correction, completion and erasure, withdrawing consent, grievance redressal, and nominating a person to act for you |
| European Union and EEA | General Data Protection Regulation (GDPR) | Access, rectification, erasure, restriction, portability, objection, withdrawing consent, and complaining to your data protection authority |
| United Kingdom | UK GDPR and the Data Protection Act 2018 | The same rights as under the GDPR, and complaining to the Information Commissioner’s Office |
| Other countries | Your local privacy law | The rights your law gives you; we apply the same core protections everywhere |
Religious data is sensitive
Using a prayer or Quran app can reveal your religion. We treat prayer, Quran reading, dua and giving activity as sensitive personal data: we collect it only with your consent, keep trackers on your own device where we can, never use it for advertising and never share it for anyone else’s purposes.
Where your data is stored
- Website and account data is stored in Amazon Web Services’ Mumbai region, India
- Ask Sukon AI questions are processed on Amazon Bedrock in India and the Asia-Pacific region and are not stored
- Emails are sent through our email delivery service
- Your country is read from your connection only to suggest prices and services; your IP address is not stored
Transfers outside your country
If you live outside India, your data is processed in India. Where your law requires it, we use appropriate safeguards for these transfers, such as contractual protections with our service providers, and we share only what each service needs.
How long we keep data
Unconfirmed sign-ups are deleted within 24 hours. Other data is kept only as long as needed for the purpose you gave it for, or as the law requires (for example tax records for orders), and then deleted.
Children
See our Child safety policy. Accounts for people under 18 need a parent or guardian’s consent.
How to use your rights
Write to dpo@sukon.in from the email address on your account and say what you would like. We reply within one month, and we may ask you to confirm your identity first. You can also contact our Grievance Officer at grievance@sukon.in, or your local data protection authority.
Questions about this page? Write to support@sukon.in, or to our Grievance Officer at grievance@sukon.in. INDO CHATS PRIVATE LIMITED, 168, G.T. Road, near Aloka Cinema, Shibpur, Howrah, West Bengal 711102, India.