Sukon Freelance Terms

About Sukon Freelance

Sukon Freelance is a marketplace run by INDO CHATS PRIVATE LIMITED (“Sukon”) where verified Muslim women offer services and buyers hire them.
Sukon is not the employer of freelancers. Each order is an agreement between the buyer and the freelancer, arranged and paid through Sukon.

Only women can create a freelancer profile. You confirm this when you sign up, and our team verifies every profile by phone before your services go live.
You must be at least 18 years old and able to enter into a contract where you live.
Give true details about your skills and experience. Sukon may hide a profile or service at any time if the details are false or the rules below are broken.

Services must be lawful and consistent with Islamic values.
Not allowed: music production or music in videos, indecent or immodest images, interest-based (riba) finance work, gambling, alcohol, tobacco, fortune-telling or astrology, hateful content, fake reviews or followers, copying others’ work, and doing exams, tests or assignments for students.
Every new or edited service is checked by our team before it is shown to buyers.

A buyer sends a request with a brief. No payment is taken at this stage.
When the freelancer accepts, Sukon sends the buyer a secure payment link. The freelancer starts work only after the order shows “In progress”.
Sukon holds the payment until the buyer approves the delivery, or until our team decides a dispute.
Buyers and freelancers must not exchange phone numbers, emails or payments outside Sukon. Doing so can lead to removal from Sukon Freelance.

Joining and listing services is free.
On each completed order Sukon keeps a service fee of 10% of the order price; the rest is the freelancer’s earning, shown on every order.
Earnings are paid to the freelancer’s bank account or UPI, usually within 7 working days after the buyer approves the delivery.
Freelancers are responsible for their own income tax and, where it applies, GST registration and filing.

Freelancers deliver through the order page by the due date shown, with links to the files.
Buyers can ask for the number of revisions included in the package. Requests outside the original brief are new work and may need a new order.
If a buyer does not respond to a delivery for 7 days, Sukon may complete the order on the buyer’s behalf.

A buyer can cancel a request before payment at no cost. A freelancer can decline a request.
After payment, write to partners@sukon.in to cancel. If the work was not delivered, or was clearly not what the package described, Sukon refunds the buyer to the original payment method.
Sukon reviews the order chat and deliveries to decide disputes fairly. Our decision on the payment is final for that order.

Only buyers who completed an order can leave a review, once per order. Sukon does not write, buy or edit reviews.
Reviews must be honest and respectful. Sukon may remove reviews that are abusive or contain personal details.

Freelancers are shown by display name and initials. Phone numbers and emails are private and used only by the Sukon team.
Messages on order pages may be read by Sukon to keep everyone safe and to resolve disputes.
Report anything worrying to partners@sukon.in or +91 99034 08405.

Sukon may update these terms. We will show the date of the last change on this page, and the terms in force when an order was placed apply to that order.

Last updated: 12 November 2026. Questions: partners@sukon.in. See also our Terms of use, Privacy policy and Refund policy.