Free short lessons for Sukon sellers, home businesses and freelancers. Each takes about five minutes. Start anywhere.
- Write a listing that sells · 5 min
- Price for profit · 6 min
- Product photos with your phone · 5 min
- Pack it the Sukon way · 4 min
- Food hygiene and licences · 6 min
- Customer care that builds repeat buyers · 4 min
- Simple bookkeeping and GST · 6 min
- Digital payments and account safety · 4 min
- Your quality score explained · 4 min
Write a listing that sells
- Put the most important words first in the title: what it is, the key feature and the size — for example “Rose attar, alcohol-free, 6 ml roll-on”.
- In the description answer the buyer’s questions before they ask: what it is made of, size and weight, how to use it, what is in the box and how it is packed.
- Choose the exact category and product type so buyers find you in search and the right safety checks apply.
- Fill in every field the form asks for — the completeness meter on your dashboard shows what is missing.
- Never copy text or photos from another brand. Listings must describe your own genuine product.
Price for profit
- Add up every cost per item: materials, your time, packaging, courier and small costs like gas or electricity.
- Pay yourself a fair hourly wage — your time is a real cost even if you work from home.
- Sukon keeps 3% commission plus 18% GST on that commission. TCS (0.5%) and TDS (0.1%) are taxes held for you, which you can claim back or count against your tax.
- Use the profit calculator to see your profit and the lowest price that covers all costs.
- Bundles (two or three items together) often lift profit because packaging and courier are paid once.
Product photos with your phone
- Shoot near a window in daylight. Turn off the flash.
- Use a plain white or light background — a sheet of chart paper works well.
- Take at least three photos: the front, the back or label, and the product in use or next to something that shows its size.
- Keep the product in focus and fill most of the frame. Wipe fingerprints off bottles and jars.
- Show the real colour. Don’t use filters — returns rise when the item looks different.
Pack it the Sukon way
- Follow the Sukon packaging guide and tick the packing checklist before each shipment.
- Wrap bottles and jars in bubble wrap and seal lids with tape; fill empty space so nothing moves.
- Pack the Quran and Islamic books clean, dry and separate from food or liquids.
- Put the packing slip and your tax invoice inside. Don’t add other brands’ flyers, phone numbers or payment QR codes.
- Buyers rate the packaging when their order arrives — it counts towards your quality score.
Food hygiene and licences
- Food businesses in India need FSSAI registration or a licence. Small businesses usually start with FSSAI basic registration; your turnover decides which you need.
- Cook and pack in a clean area. Wash hands, cover hair and keep raw and cooked food apart.
- Label every pack with the product name, ingredients, allergens, net weight, date of packing, best-before date and your FSSAI number.
- Use food-grade containers and seal them well. Don’t sell anything you would not serve your own family.
- Halal food on Sukon needs halal certificate details — see the halal certification policy.
Customer care that builds repeat buyers
- Confirm each order quickly — within a few hours if you can — so the buyer knows it is coming.
- If something goes wrong, tell the buyer early and offer a fair fix: a replacement, a partial refund or a full refund.
- Accept returns for damaged, wrong, fake or not-as-described items — always.
- Reply politely even when a buyer is upset. Keep all messages on Sukon.
- A short thank-you note in the parcel is welcome; never ask for reviews in return for gifts or discounts.
Simple bookkeeping and GST
- Keep one notebook or spreadsheet: date, item, price, delivery, Sukon fees and what you were paid. Download your monthly payout statement to check it.
- Keep your purchase bills for materials and packaging.
- Most online sellers of goods in India need a GSTIN. Rules for very small sellers can change, so check with a tax adviser before you start.
- TCS collected by Sukon appears in your GST portal — claim it in your return. TDS appears in your Form 26AS.
- Set aside money for tax each month so it is ready when it is due.
Digital payments and account safety
- Sukon will never ask for your password, OTP, UPI PIN or card number — by phone, email or message.
- Payouts go only to your own bank account, checked by our team. Anyone asking you to change it in a hurry is a scammer.
- Never accept payments outside Sukon for Sukon orders, and never share your sign-in code with anyone.
- If something feels wrong, stop and open a support ticket.
Your quality score explained
- Your score (out of 100) uses your last 90 days: on-time dispatch 35%, seller cancellations 20%, returns 15%, packaging rating 15% and time to confirm 15%.
- It appears after five orders. New sellers see tips instead of a score.
- Dispatch within the handling time on your listing, or use “Ask for more time” before the deadline.
- Keep stock counts up to date so you don’t have to cancel orders.
- If your score drops, our team helps first with guidance before any action — except in serious safety or fraud cases.
Questions about a lesson? Open a support ticket. Freelancers: see how freelance ranking works and the Women’s Safety Policy.